ComplaintsforSlender Kitchen/Arandola, LLC
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Complaint Details
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Initial Complaint
04/21/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
My request for a refund was in line with their refunds policy, but I did not receive a refund, nor any correspondence at all from them. I also looked at Trust Pilot and other online reviews and others have had the same issue. It looks like this is a business practice for this merchant.Business response
04/22/2024
Hi!
Thank you so much for reaching out. A refund has been processed, an email confirmation was sent to your email address.
Payment refunded. It may take a few days for the money to reach the customer's bank account.
We apologize for the delay on our response, we had some technical difficulties with the support email address. Please rest assured we run a legitimate business since 2008, and our terms of use and refund policies are clearly stated on our website.Please let us know if you have additional questions.
Thank you!
Support
Customer response
05/17/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*************************
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.