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ComplaintsforU S Landscaping and Concrete
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Complaint Details
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Initial Complaint
12/10/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Us Landscaping came out in April of 2021 to give me an estimate for redoing my entire front and back yard , weeds to be removed, sprayed, barrier to be put down and rock to be put in. When I met with **** we set up the start date of July 31st 2021.Come the day to start no one shows up at my home, so I reached out to **** asking g what happened, he said he had a concrete job and they would be there in a few days.The 1st of August comes and they had not shown up at 8am, so I messaged ****, he said the guys would be there in 15 min., which turned out to be an hour later.My children were home on summer break, to be available in the event something was needed.**** was not on-site during this job, I would come home to several workers sitting around for hours at a time. I asked that they spray weed killer and be sure to use an good barrier.My project cost $5,000.00 The job was completed after all delays and no shows, no calls by the 12th of August. **** was there to collect his money for sure at the end.Today December 8th, just shy of 4 months since the work was done. My yard looks like a jungle, had the proper barrier and weed killers been used it would not be this over grown nor if he was supervising his crew would this be a job that needs to be re done. It's not appealing and I am a corner lot.I called ****, asked him to fix it, he said someone would come spray, then no one showed, so I called and sent him a message, he then said he did his job and he didn't need to do anything more. He never came to look at the weeds growth or considering his crew didn't do the job right.I want the job done right, if it means it gets ripped out, re sprayed and a top notch barrier instead of cheap barrier put down so be it. This is on **** for not checking in on the Job as it was being done and letting his staff sit around my home waiting for the rock to be dropped off when they could and should have been doing the right thing to prevent the weeds from coming back.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.