Business ProfileforG-Style Hummer Accessories
Current Alerts For This Business
Complainants generally allege that they do not receive their orders and they wait longer than the stated shipping time for delivery. Complainants also indicate that they are given various reasons for the delays but that their orders still do not arrive. Customers also allege that they request refunds which are approved but never provided.
The company typically does not respond to complaints.
BBB believes that the complaints contain a pattern of allegations and contacted the business on November 30 and December 7, 2016. We requested the company provide to us steps that it is taking to eliminate the underlying cause of complaints, if any. As of today, we have not received a reply to our correspondence.
Some complaints on file indicate that the company might not be following the Trade Commission’s Mail or Telephone Order Merchandise Rule (Rule) which also applies to sales made via the internet. The rule, requires, in part, that when you advertise merchandise, you must have a reasonable basis for stating or implying that you can ship within a certain time. And if, after taking the customer’s order, you learn that you cannot ship within the stated time (or within 30 days if no time-frame is specified), you must seek the customer’s consent to the delay. If the customer does not consent to the delay, the Rule states that the refund must be mailed within seven working days after cancellation of the order for payments made by cash, check or money order, or within one billing cycle of the customer’s card if paid by credit card.
For more information regarding the Rule visit: the Federal Trade Commission’s website.
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 9630 Bruceville Rd Ste 106 #365, Elk Grove, CA 95757-5512
- BBB File Opened:
- 8/13/2007
- Years in Business:
- 20
- Business Started:
- 9/9/2003
- Business Started Locally:
- 9/9/2003
- Type of Entity:
- Sole Proprietorship
- Business Management
- Mr. Clarence Galysh, Owner
- Contact Information
Principal
- Mr. Clarence Galysh, Owner
Customer Contact
- Mr. Clarence Galysh, Owner
- Additional Contact Information
Fax Numbers
- (916) 714-9929Primary Fax
- (916) 714-9929
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