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Find a Location

Elk Grove Hyundai has 1 locations, listed below.

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    Business ProfileforElk Grove Hyundai

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    8480 Auto Passage Dr, Elk Grove, CA 95757
    BBB File Opened:
    1/23/2023
    Years in Business:
    16
    Business Started:
    7/8/2008
    Business Incorporated:
    7/8/2008
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Hyundai of Elk Grove, LLC
    Business Management
    • Mr. Chris Shaffer, President
    Contact Information

    Principal

    • Mr. Chris Shaffer, President

    Customer Contact

    • Mr. Chris Shaffer, President

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/21/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    ON SEPTEMBER 12 2023 I PURCHASED A 2020 ***** CX5 FROM ELK GROVE HYUNDAI. THE PURCHASE PRICE WAS ********* AND THE THE ***** MANAGER ( ***) AGREED TO REPAIR A PAINT FLAW ON THE **** AS PART OF THE DEAL BECAUSE I wouldn't buy it without the repair. The sales manager (***) avoided my calls for a month before finally making an appointment for the repair. They did not complete the repair as agreed on (which is the only reason I agreed to the purchase) and now tell me that they will not. I would return the ***** except they stalled me for a month so that I am past the time allowed to do so. The sale was deceptive or at least the sales manager *** deceptive. I want the repair done or I want my money back in full.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Melissa M

    1 star

    07/01/2023

    This business is advertising cars at certain prices and once you arrive and fill out the paperwork they refuse to honor the advertised price. They then ask if you want to buy a more expensive vehicle. The sales manager stated a mistake was made in the listing, and instead of doing the honorable, and legally right they to do they refused to sell the vehicle.

    Local BBB

    BBB of Northeast California

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