ComplaintsforEncinitas Buggy Bath Carwash
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Complaint Details
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Initial Complaint
11/16/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I utilized the Encinitas self serve car wash yesterday, Tuesday, November 15, 2022. It was about 5 a.m. that morning. I have tried their number listed on yelp, but have not had a return call yet. The employee on site didn't give the information. I had to spend over $30 on a car wash that should have cost me about $10 because of the homeless employee that they have onsite who was harassing me. The following is a brief description of what took place; I had been sporadically coming here for about three years. I have been recently coming in weekly for about the past six months. My first encounter with the homeless employee was when I was in the vacuum area of the site and the creepy old man was digging around in all the onsite trash cans. The next encounter was when I was washing my car, he wanted to concentrate his sweeping and " cleaning" efforts all in the vicinity of where I was. The next encounter, the creepy old man got within two feet of me while I was washing my car and I politely asked him to please regard my personal space while I was in the car wash stall. I am a woman and was all alone at a late hour in the night. I work graveyard shift and this place is on my way home. He didn't heed me and grumbled against me. The very last encounter was this past Tuesday, November 15, 2022, where this creepy old man burst out of his trailer and barrelled towards me. I felt unsafe and uncomfortable with his fast approaching demeanor and pace. I immediately told him to stay away from me and allow me to wash my car without his harassments. He responded with, " Well, I am going to call the Sheriff on you since you're being so nasty. " I told him that I was not being nasty, but assertive, and did not appreciate his unnecessary and harassing interference and force. He then turned the stall off in which I was washing my car. I asked the officer how is it ok that this man is allowed to live here on this business property?
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.