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          Find a Location

          Community Wellness America has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Community Wellness America

              1150 Garden View Rd PMB 231074 Encinitas, CA 92023-3174

            • Community Wellness America

              5835 Honors Dr San Diego, CA 92122-2255

            Business ProfileCommunity Wellness America

            Covid Testing
            Multi Location Business

            Current Alerts For This Business

            Alert:
            In February 2, 2022, the Better Business Bureau (BBB) investigated Community Wellness America’s business practices. This investigation was prompted by the consumer inquiries received by the BBB. It is alleged that the business fails to provide COVID-19 test results in the promised time frame.

            On February 17, 2022, BBB sent the company a Business Practice Inquiry to address the following: provide current timeline for processing patient's Covid-19 test results; provide the current policies/procedures for contacting consumers whose Covid-19 results might be delayed; provide the name of the Covid Test used and the FDA authorization/approval information; provide a California clinical laboratory license and a CLIA certificate or proof of exemption, and any other licenses or permits held by Community Wellness America.

            As of March 28, 2022, the business has not responded to BBB's inquiry.

            Consumers with outstanding concerns are still encouraged to file a complaint for BBB records, but may also wish to contact their local Attorney General's Office.

            Contact Information

            1150 Garden View Rd PMB 231074

            Encinitas, CA 92023-3174

            Visit Website
            (858) 367-3435

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers COVID testing, nutrition & weight loss services.

            Business Details

            This is a multi-location business.

            Find a Location

            Community Wellness America has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Community Wellness America

                1150 Garden View Rd PMB 231074 Encinitas, CA 92023-3174

              • Community Wellness America

                5835 Honors Dr San Diego, CA 92122-2255

              Location of This Business
              1150 Garden View Rd PMB 231074, Encinitas, CA 92023-3174
              BBB File Opened:
              11/15/2021
              Years in Business:
              4
              Business Started:
              5/13/2020
              Alternate Business Name
              • Community Wellness America Inc
              Business Management
              • Mr. Steve Sterling, Chairperson/CEO
              Contact Information

              Principal

              • Mr. Steve Sterling, Chairperson/CEO

              Customer Contact

              • Mr. Steve Sterling, Chairperson/CEO
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/28/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              I am still waiting for my Covid test results. I was told on Jan 10 th, 2022, at the location at Gufstosin Stadium in *********** , my results would be text to me in 3 days. As of today, Jan 28th, no responce . I have called and texted as suggested in the company reviews . I check on line everyday as I was told. I was on hold 80 minutes when I called on the phone. The person on phone told me just keep checking. I really wanted to know my results. I waited in line for 2 hours to get this test.
              Read 2 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Lauren L

              01/25/2022

              Went to a pop up station for a PCR test and was told would get results in 3-5 days. I never heard from them. I was finally able to get through after 12 days and they said they did not have the results yet. I later received a text saying it was inconclusive. I called back the next day for a second tests results, and after being put in hold for 5 minutes was told it was also inconclusive. After 13 days I now have no way of knowing if my family members had Covid or not.

              Local BBB

              Better Business Bureau Serving the Pacific Southwest

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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