ComplaintsforDreamscapes Water Features and Landscaping, LLC
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Complaint Details
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Initial Complaint
11/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
The case arises from the ********* activity of a licensed pond contractor and his company that intentionally took advantage of ************ desire to quickly complete a pond for the Property. Contractors failed to, among other things, provide the lighting for the pond, failed to build and install the piping for the pond properly and code-compliant, failed to use licensed subcontractors, failed to properly install the liners in the pond, failed to use persons qualified to perform work on the project and construct the project in a good, workmanlike and substantial manner, and failed to obtain any and all required permits. See attached for more information.Business response
01/03/2023
Business Response /* (1000, 13, 2023/01/03) */ I received a letter from ************** a complaint specialist regarding case# ******** In the letter I was informed that I have a UNSATISFACTORY BUSINESS PERFORMANCE review from you. You need to remove that immediately. This case has been resolved and closed. I did not respond to your earlier communications because my lawyer was negotiating the resolution at the time and there was nothing to report. Now that it has been resolved, I expect to be put back in good standing with BBB. Please respond to confirm that this has been done. Thank you.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.