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Find a Location

Answer Financial Inc. has 1 locations, listed below.

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    Business ProfileforAnswer Financial Inc.

    Insurance Companies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    Answer Financial offers shoppers the opportunity to compare prices and purchase auto and home insurance from top companies through its award-winning website or customer call center.

    Business Details

    Location of This Business
    15910 Ventura Blvd 6th Fl, Encino, CA 91436-2802
    Business Incorporated:
    6/17/1997
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • The Insurance Answer Center, Inc.
    • Right Answer Insurance
    • Right Answer Insurance Agency c/o Answer Financial
    Business Management
    • Customer Care Dept
    Contact Information

    Principal

    • Customer Care Dept

    Customer Contact

    • Ms. Shelby Fogelman
    • Customer Care Dept
    • Brent Barnwell
    • Penny Johnson
    • Angelica Kidd
    • Janet Allen
    • Mark Minor
    • Curt Kibler, President
    • Terry Workman, Director of Sales and Service
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/04/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    ***** I need you to return my money of ******* for my policy you set up for me in **** policy #XXX-XXXX She put my business as (other store/food & drink) which my company is a honey company and I have bees which I communicated to you when I started this policy I never stated or implied that is was a ( other store/food & drink) Hicox does not cover my company because it does no fit under the classification and not covering my business properly. Which you put me under a classification that doesn't suit my business at all.. Which mean I was not insured correctly for 11 months I found this out when I was trying to get additional insured and they spotted that she made the mistake and choose to classify my company under false classifications just to get my money. Her name is on the policy that was originally set up. I need a full refund because of the negligence of your company and classification wrongly of my company. which cause me to not be insured I had to cancel the policy and I need to be refunded for the amount that I was not fully covered for the negligence that was caused by Answer Finanical company. You can contact me XXX-XXX-XXXX
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Betty P

    1 star

    04/24/2022

    Answer Financial on behalf of Allstate Insurance Company contacted me about selling P&C insurance from home. I was hired, equipment sent, and resigned or was terminated because Xfinity/Comcast interrupted my Internet Service the day before my start date from 11am to 11:59 pm. Also, Xfinity/Comcast charged $151.00 in one month for$10.00 access service and Xfinity/Comcast lied and said all I had to do was pay $14.62 for a mobile phone and the service would be free but once I paid for the phone with my card Xfinity/Comast just took whatever they wanted from my account without my permission and Xfinity/Comast would still be taking money from me if I had not closed the account. I had to borrow to pay rent and get meals on wheels for food and Answer Financial, Inc on behalf of Allstate Insurance Company sent me a threatening email already about their equipment that they didn't send an express or even a ground label for. I have to take their equipment to FedEx and drop it off. All I can do is leave the equipment. Allstate is not a good company. They offer bonuses based upon completion of courses and they have software set up to make it impossible because courses don't register when you come them. Some man sent me an email with his picture introducing himself as the CEO or something at Allstate Insurance Company. He was a weird looking guy that had on dark glasses and he was the same guy who during the Holidays in 2020 he was stalking me at a Burlington store when I was Christmas shopping I had my dog in the car and when I came out of the store this man was parked beside me with some children in the car. He's a huge black man who may not even be able to walk.

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