ComplaintsforGreenlaw Consulting Group

• Initial Complaint

  08/12/2024

  Complaint Type:

  Order Issues

  Status:

  Unanswered

  More info

  I have been a client of Green Law Tax for three years, and I am extremely dissatisfied with their services. Communication has been consistently poorI have had difficulty reaching them, and my calls are rarely returned. Moreover, they have not resolved any of my tax issues, and I was given misinformation that ultimately cost me more money. Despite providing all necessary documentation for my ************************************************ updates regarding the completion of my tax return. My experience with Green Law Tax has been deeply frustrating, and I regret engaging their services, as I feel I have been charged for services that have not been delivered.

• Initial Complaint

  01/30/2024

  Complaint Type:

  Product Issues

  Status:

  Unanswered

  More info

  May 17 2017 My wife and this criminal organization sending them two payments of $2900 for $5800 total. They have never send us any paperwork on settling our tax issue. They also tried to get another $22.000 to settle a $50.000 tax bill. We never received any billing information from them. Which is a criminal act in its self. We have decided to contact the *********************** for illegal business operations. Also thinking about bring criminal action against ***************** and Brain Cissocoate. Only do business with this company if you money to throw away

• Initial Complaint

  12/19/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  They preyed on my sba loan money knowing I can't use that to pay off irs Then jotted up a fraudulent offer in compromise to irs and sent fraudulent letter to me saying irs approved an offer in compromise but when I called irs there's no record of anything they never gave anything to irs accept power of attorney so I canceled with them and they only sent me $25000 And I'm sending it back to them I requested my full refund due to them breaching there contract with me

• Initial Complaint

  10/26/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  I contacted the ********* Services 2 years ago to help me with my irs debt taxes. I have only heard 2 times from them in the 2 years and one of them was to tell me I missed one of my payments to them . They promised me that they would negotiate with the *** for debt forgiveness and they have done nothing at all, but take my money. They have collected. **** from me plus interests. I have called them and called them and they never call me back. I have send text messages and emails and I have not heard anything back.

• Initial Complaint

  08/15/2023

  Complaint Type:

  Product Issues

  Status:

  Unanswered

  More info

  On 10/25/2021, I hired ********* Consulting Group **** (******************************************************, Phone: ************, Fax: ************) to help with back taxes with the **** Case ID#: ***** - **************************. Greenlaw advertised on local television in *******, ** . The contract amount for $5000.00. I have asked numerous times by phone and thru 3 written requests for them to provide written information 1. I need to see what has been was filed on my behalf since 10/25/2021 up to present with the *** to resolve the issue of back taxes. 2. I need proof of correspondence from the *** showing the approval and conditions of the hardship release from the back taxes and the amount relieved/reduced or WHAT THEY HAVE AGREED TO. 3. I need a breakdown of all payments received by your company from me for your service to include the $1400.00 payment from the loan that was applied for through your company and the funds from said loan provided to your company on 10/25/2021. (According to my bank records your company has exceed the agreed amount of funds for representation and a refund of that overage is due to me). Further if there are no actions taken during the contract period I am now wanting a full refund for all funds provided to your company. To date (08/14/2023) there have only been deflections. PLEASE see my attached letter in the supporting document upload in regards to this complaint. I am asking for help in regards to to getting Greenlaw Consulting to do their due diligence, and if no resolution was accomplished in this regard then have them provide a full refund of all funds to include the amount of the loan, and all payments made-even the over payments that were withdrawn.Your assistance with this matter is truly appreciated.Sincerely,************************* ************ *************************

• Initial Complaint

  08/07/2023

  Complaint Type:

  Order Issues

  Status:

  Unanswered

  More info

  When I first contacted Green *** Tax Group they explained they could help me with my tax issue. They made me believe if I paid them $2200 that would take care of back taxes and I would not owe the *** $6000 in back taxes. I didnt qualify for their loan program but said if i paid them $200 for 12 months, they would help. Here I am 16 months later. I called today and spoke with ******** ************ and she mentions, they submitted my case to the *** in March 2023 as resolved. I also happen to mention that my 2020 Federal refund was witheld due to back taxes owed. SHE mentions that under the 5 year program I am in, unfortunately the *** will still keep any refunds. So I mentioned " THEN WHATS THE PURPOSE OF ME PAYING YOU. I SHOULD JUST PAY $200 TO THE *** INSTEAD OF YOU". I asked for a refund, she said " UNFORTUNELTY WE ALREADY DID ALL THE REASEARCH AND WORK" .. at the end of the call I stated i want some sort a resolution and that I was going to report them to BBB., then the call went CLICK. ************************* UP ON ME. I'm a single mother trying to make it in this world and GREENLAW TAX GROUP just robbed me of $2200 that I could have paid myself to the ***. I feel defeated. All I want is my REFUND. My next stop is the *** Website to begin making payments. Never believed lawyers could be crooks. How naive I've been.

• Initial Complaint

  06/08/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  ond 04/23/2021 i hired green law tax group to file and resolve all my back tax **** this process was supposed to take 365 days in 2022 i called demanding my money back i dont remember the date i called but they convinced me it would take another six months sense that time my husband has been in and out of hospitals seriously ill and i have not had time to deal with much other than taking care of him and maintaining my job at one point i did try to call but was told the number i called was not for greenlaw but some honest tax group recently the state has taken from my bank account for 2016 back taxes which should have been included in this agreement they also said i owed for 2017 as well i had to set up a payment arrangement so i decided to call the irs to see if they atleast settled my federal tax **** and they said i have twenty three thousand dollars in unpaid taxes and has never recieved a payment from greenlaw so i disputed with my bank but they said its past the contract date this money came from an inheritance a once in a life time opportunity that not everyone gets and i thought i was doing the right thing and now i cant afford to hire anyone else or pay the back taxes i just want my money back to pay them my self

• Initial Complaint

  05/30/2023

  Complaint Type:

  Product Issues

  Status:

  Unanswered

  More info

  This company promised help with irs. Has taken tens of thousands from my bank account. Plus holds an additional ****** plus as offer to irs to settle. The year has long passed, they have not held up their end. They have not returned phone calls from the beginning. They do not return emails. I have revoked power of attorney given and ask for the offer to be returned, as well as a refund for services promised but not delivered. They should be shut down. They are either incompetent or a complete fraud.

• Initial Complaint

  01/06/2023

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  I was solicited by green law to help me resolve my un paid taxes. I paid ****** in full. They have not returned a phone call or email since. I want my money back and have been completely scammed.

  Business response

  01/25/2023

  We have asked our third party representative to reach out to consumer.

• Initial Complaint

  01/02/2023

  Complaint Type:

  Delivery Issues

  Status:

  Unresolved

  More info

  In July 2020 we were contacted by Greenlaw tax, they had told us that they could resolve out *** debit, we signed the proper paperwork, and set up a debit out of our checking account the amount for us to have them resolve this was $4500. they took installments monthly until the amount was reached. We stayed in contact with them all the time, they reassured us to not worry about anything that we would receive by the **** Then in Nov 2021 they said we were going into arbitration with the **** This all happened so fast. They said that the *** was forgiving us $34,017.52 dollars, and that we would have to pay $8886.00. It was set up through ******************** payment we were to pay $326.98 a month until paid off. We were pleases, we also had to have our tax returns done by them for 5 years, and we had to pay taxes every year. We were fine with that. Here is where I am upset, I do not think they have gotten in touch with the **** because according to them they say we still owe them $ *********. We keep getting interest statements and the amount keeps growing, I have attempted to contact ****** and *** about these *** charges, and have had no luck in getting a response from them. I want the *** to know that this was disputed, and that we did not owe anything else except what the payments were set up for. I feel like they just never contacted *** about the situation. I want this amount to come off our *** record, because according to what we were told this was resolved on 11-19-2021. We will still have them do our taxes as was told in the arbitration, and follow the other orders for this ************* Act *** Abatement Hearing and Resolution Form. We were happy with the service, just felt it was not fully completed on their end. So if the *** could be contacted and told of this situation, we would be very happy, and we would like to receive a statement from the *** that this has been resolved.

  Business response

  02/01/2023

  We have asked our 3rd party representative reach out to consumer

  Customer response

  02/02/2023

  (The consumer indicated he/she DID NOT accept the response from the business.)
  The reason 1. We do not know what they mean, and 2 we haven't heard from any 3rd party contact. All we want to know is the deal they made for us with the *** is valid, and we want to see that the ****** bill we keep getting from the *** has been applied to our account.

  Business response

  02/13/2023

  We have asked our third party representative to reach out to consumer. 

  Customer response

  03/01/2023

   
  Complaint: 19325029
  
  I am rejecting this response because:

  The reason for the rejection is the third party has reached out to us, and we are still no where close to the resolution of our problem.
  
  Sincerely,
  
  ***********************************

  Business response

  03/28/2023

  Our third party has been working with the Morrisons and explained to them that we can get them in CNC.  This program will wipe out their debt and they will never had to pay on it.  There are some things that have to be done before that can happen.  Its a little frustrating to hear that "We are no where closer that we were,"  We find that to be an exaggeration and frankly untrue.  

  Customer response

  05/07/2023

   
  Complaint: 19325029
  
  I am rejecting this response because: They still never explained to ** about the $8886.00 that they charged **, But they did contacted UCFS and that amount of "the Loan" as they say it is, is now closed. So we are getting a refund for the 16 months of the "LOAN" we paid on to ********************************** I am still like WHAT LOAN ??? It was suppose to be payments to the **** I called UCFS myself, on May 5th, 2023 and talked with them personally. SO they told me we were getting the refund not Green *** tax.   Now, that 1/2 of our money is coming back, We are requesting our $4500.00 back for *** TAX resolution as stated on our contracts. WE have complied with everything that they have asked from **, however, they have not kept up with their end of their responsibilities listed in Section 2 of the contract, also the contract was breeched from the date that it was signed the 2nd time on 10/08/2020, it expired on 10/08/2021 365 days after the date that is says on the contract and they supposedly went to arbitration with the *** on 11/19/2021. 38 days after the expiration of the contract/ This was after the contract expired, and they sold our legal services to UCFS, pretending to tell ** that we owed the *** $8886.00 and not providing the services they said they were to do for **, But telling UCFS that it was for legal fees, Which we had already paid in the amount for $4500.00. Now they want ** to do a CNC and have ** put a 10 year lien on our house so we won't pay the tax, ever, Why would we put a lien on our home? What if something happens, then we are frozen for 10 years. This is their solution for **. We contacted the Inspector General of the ****************** in ************* and we are waiting for someone to contact **. We have already submitted all the documents, paperwork, and e-mails to them and have received a letter back telling ** someone will be contacting ** about this case of tax debt fraud.  We also have sent the same documents, paperwork, and e-mails to ********************* who is the State of ************ Attorney General. We are awaiting for a response from them as well. We also sent the same to the *************************** We have been scammed, and want our $4500.00 back that we paid for services that were never completed plain and simple.  
  Sincerely,
  
  ***********************************

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