ComplaintsforDoan Law Firm
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Complaint Details
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Initial Complaint
03/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I hired then on February 22, 2023 I hired ************************* to file my bankruptcy but after his staff ********* was very rude to me over the emails and I got no apology from him or from her that I wanted to withdraw my filling so he said he would give me $300 back but couldnt do the full refund and so far no $300 was given and I told him that since it was only 1 week that I had to cancel becusee I couldnt take the abuse anymore from his assistant and he was pressuring me so it was extremely painful process that I needed at least $1000 back that he refused to give me my own money back. So he took my money for no work its not fair and it is not legal so I need help pleawe if something can be done about this company **** Law LLP I went to their ********* location. And I paid in full $1347 in cash. I have the receipt. Im a disabled veteran who I got screwed over and they ripped me off and didnt give me any refund.Business response
03/09/2023
Thank you for reaching out. This person hired *************************** law office in *********, **, which is a separate and unrelated entity of our office in *********. Please make sure this complaint does not get posted to our account as we did not have any business or relationship with the person making the complaint. Please confirm receipt at your earliest convenience as we do take these matters seriously. Should you need further information please do not hesitate to contact Shawn at ***************** ************.Customer response
03/09/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
***********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.