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ComplaintsforDown Under Services
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Complaint Details
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Initial Complaint
05/25/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired Down Under Services to clean up my yard and repair the sprinkler system. They did an adequate, but not great job, of cleaning up the yard. They did not repair the sprinkler system at all. In fact, the dug up my front yard and exposed all the sprinklers and left holes all over the yard. I have repeatedly requested that they complete the work. Last Monday, *****, the owner, came and looked at the work that needed to be completed and said he would send a crew in on Tuesday. The crew never showed up and the work is not done.I have repeatedly requested a detailed invoice for the work we had agreed on. Despite my repeated requests, I have never received an invoice. ***** no longer returns my texts, despite my threat to file a small claims complaint. I'm at a loss as to how to proceed, but I thought filing a complaint might be a start.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.