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Find a Location

American Ally Drains & Plumbing has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAmerican Ally Drains & Plumbing

    Plumber
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/25/2018

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers plumbing services, drain repairs, water heaters and maintenance. 

    Business Details

    This is a multi-location business.

    Find a Location

    American Ally Drains & Plumbing has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      912 S Andreasen Dr Ste 104, Escondido, CA 92029-1900
      BBB File Opened:
      10/26/2018
      Years in Business:
      6
      Business Started:
      1/22/2018
      Business Incorporated:
      3/14/2018
      Accredited Since:
      10/25/2018
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • American Ally Drains & Plumbing LLC
      Business Management
      • Mr. Anthony Michael Hernandez, Owner
      Contact Information

      Principal

      • Mr. Anthony Michael Hernandez, Owner

      Customer Contact

      • Mr. Anthony Michael Hernandez, Owner
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/25/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Called plumber for estimate on changing shower cartridge due to inactivity and slow flow. They would not provide an estimate over the phone although others in our condo with same work order were quoted $300 and the work was complete in about 30 minutes. The plumber arrived and quoted $575. We said that was really high, and we would call other plumbers. My husband was bullied by the plumber into accepting the work. He discounted the job to $500. My husband called the owner and asked for a reduction in price commensurate with the cost of the part and the duration of the job (30 minutes). He laughed at my husband and replied it was too late, he paid, signed on the dotted line and good luck getting any money back. This relates to invoice number ********. We are attempting to invoke the 72-hour cancellation and have sent a letter to the business, as such. Thank you for any assistance. We fear this company is taking advantage of elder folks and price gouging.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rob H

      1 star

      05/23/2023

      This business overcharged for a basic service. $500 for a 30 plumber service call and a shower cartridge is excessive. When the technician left I felt I was overcharged and did a little research, turns out I was. I spoke with the manager / owner on the phone and asked for a price adjustment to a reasonable price ($280) and he literally laughed and said good luck with that. This business takes advantage of customers by not providing a fair price for services rendered.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

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