Business ProfileforWHV Resort Group Inc

For over a decade, my wife and I have owned a timeshare with **** Resorts. We have paid everything required by the contract. **** Resorts has not provided what they promised in the sales presentation. We cant withhold payment of maintenance payments until **** Resorts fulfills their part of the agreement, because **** Resorts says they will cancel our contract through foreclosure. The foreclosure would destroy our credit for a long time. In 2020, the Attorney General of California and the District Attorney of San Diego County sued **** Resorts in ********** Superior Court for misrepresentations and deceptive advertising. The Court issued a judgement against **** Resorts in September of 2020 requiring them to respond to owners claims of deceptive advertising and misrepresentations. My wife and I had two contracts eligible for a claim under the Judgement. The judgement required **** Resorts to provide notice that contract owners could make a claim. We never received notice and they cant prove they did. We know from the reminder letters and invoices that they know how to get a notice to us. In April 2021 **** Resorts was acquired by Marriot Vacation Club. At this point we still did not know about the judgement and no one at the rebranded Hyatt Vacation Club mentioned filing a claim when we complained about our unresolved differences with **** Resorts. In 2023, we emailed **** Services at Hyatt Vacation Club that we wanted to exit our contract because of the financial burden of a timeshare contract we could not use. **** services emailed us back that there was no exit option available from Hyatt Vacation Club, and none was planned. When we tried to sell our timeshare, it still didnt sell because people didnt want to pay the rapidly increasing maintenance payments which are higher than the cost of reservations on line.