ComplaintsforSolid Restoration LLC
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Complaint Details
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Initial Complaint
08/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Weeks and weeks of trying to communicate with this company of breaking my dishwasher after the installed it after a water leak in my kitchen. Yet they refuse to fix the issues. They are not taking any responsibility for the issue. I had a water leak in my kitchen in April 2022 it is now Aug 2022 and have still yet to fix all of my issues. I put my trust into this company since they were referred by my insurance company. Very horrible communication with anyone at this company. I just want the latch of my dishwasher fixed.Business response
08/16/2022
We took action immediately and reached out to the client to resolve all issues.Customer response
08/16/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
*************************
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Contact Information
912 S Andreasen Dr # 110-111
Escondido, CA 92029-1937
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.