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ComplaintsforBrad's Landscaping
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Complaint Details
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Initial Complaint
10/29/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired Brad's Landscaping to repair my residential sprinkler system. **** came to my home and did an estimate. I explained that I had sprinklers that were not working as well as leaks. He quoted $275. Shortly after I contacted him and explained my sprinkler system was still leaking and may be even worse now. He assured me he would come out again to correct the problem. He did not show up at the time and date promised nor did he call or email. I called and sent texts. He failed to respond. When I updated my ****** review to relay the negative experience he called almost immediately. He stated he had been in the hospital for a back problem and assured me would come out. Again he failed to show up or call or text. I called repeatedly and sent a text and I still have not had a response. The date of payment to him was 9/8/21 for $275 through a ***** Fargo payment app called Zelle. I am looking for at least a partial refund of $200.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.