Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

W A P Recovery has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • W A P Recovery

      3383 Fitzgerald Rd # C Fair Oaks, CA 95742-6820

    • W A P Recovery

      P.O. Box 2121 Fair Oaks, CA 95628-2121

    Business ProfileforW A P Recovery

    Repossession Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    W A P Recovery has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • W A P Recovery

        3383 Fitzgerald Rd # C Fair Oaks, CA 95742-6820

      • W A P Recovery

        P.O. Box 2121 Fair Oaks, CA 95628-2121

      Location of This Business
      3383 Fitzgerald Rd # C, Fair Oaks, CA 95742-6820
      BBB File Opened:
      3/14/2002
      Years in Business:
      22
      Business Started:
      3/14/2002
      Business Started Locally:
      3/14/2002
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Business Management
      • Mr. Jeff Phillips, Principal
      Contact Information

      Principal

      • Mr. Jeff Phillips, Principal

      Customer Contact

      • Mr. Jeff Phillips, Principal
      Additional Contact Information

      Fax Numbers

      • (916) 992-8808
        Primary Fax

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/26/2023

      9/1/23 at 3:22 a.m. Wap Recovery **** tow driver forcibly entered through a gated community in the *************************** at the intersection of ************/*********************** (**********, ** *****) to tow a vehicle without authorization to do so beforehand. A repossession licensee or its agent has the authority to repossess a vehicle in public areas with no restricted access. A repossession licensee or its agent DOES NOT have the authority to enter a private building or a secured area without the consent of the property owner or the person in lawful control of the private property to repossess a vehicle. A secured area means any place that is fenced and locked. For example, a gated community. Wap Recovery Should #1) Contact the security vendor if they need entrance to our homeowners association by calling dispatch if it's after hours (signs are all posted at the gates), or contact HOA management at ************ or ************ to request authorization (during normal business hours. Wap Recovery also owes the Association a reimbursement payment of $205.00 for the gate vendor which had to be contacted to investigate any damages after this incident occurred.

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mark S

      1 star

      05/22/2024

      This place has a lady who has a negative attitude and will not listen to a word we say because she thinks we are wrong but we are right and when she finds out we were right she is even worse !! Stay away

      Local BBB

      BBB of Northeast California

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.