ComplaintsforCopart, Inc
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Complaint Details
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Initial Complaint
05/20/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
There has been a duplicate transaction to Copart.The duplicate transaction occurred on 03/28/2024 for the amount of *********$I have reached out to the business via phone and email and no response.Reached out to my bank and filed a dispute to ***** Fargo and no response from ***** Fargo.BOFA Duplicate *** and wire transfer account: 7255 amount: ********* Wire transfer reason:Copart Vehicle auction purchase.recipient: Copart, Inc Member Wire Account Address: ********************************************************************************************************************** Member#****** Lot purchased: 1-42127494 Duplicates:03/26/2024 First payment: *** trace number: *************** Amount: ********* 03/28/2024 Second payment: Wire transfer: ********* amount: ********* Events that led to a duplicate:03/27/2024 @4:50PM_PST(11min) First call to BOFA was for *** Transfer confirmation. Was told by BOFA customer service, if sending *** when receiver is set for wire transfer it will most likely be rejected.03/28/2024 @4:51PM_PST(7min) Second call to BOFA for *** Transfer confirmation. Was told the *** payment was rejected and will receive funds back in 3 business days.Several hours after the call with **** confirming the *** transfer was rejected, i then proceeded to make Wire transfer on 03/28/2024 night.03/29/2024 @8:54AM_PST(3min) Third call to BOFA for Wire Transfer confirmation. BOFA Confirmed the Wire Payment has posted.The duplicate wire transaction matches the same member number and lot number for Copart.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.