ComplaintsforSecurity Public Storage
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Complaint Details
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Initial Complaint
05/20/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I have been renting a storage space here for many years. This month, I am behind on my payment. I went to pay online as specified in my contract with an ACH debit and was told I can't. I called the facility and was told by a very rude manager that I have to bring them $755 IN CASH. This is not part of my contract and I do not trust this person. I want to pay online as per the terms of my contract.Initial Complaint
06/16/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I closed my account earlier April. A check was supposed to be mailed to me. The manager at the site. Claims I can't call corporate, was giving a email no response. I want my my that was supposed to be mailed to me.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.