Business ProfileforFontana Federal Credit Union

Received a call from ***** ***** that the tax info for my father was returned with a forwarding address to NV. I explained my father passed and I was the executor of the estate and to forward info to me. She claims to have sent a letter to my attorney that she could not disperse funds to probate. I called her and asked for funds to be dispursed. She became very rude and claimed her attorney won’t let her do this. She said my attorney wasn’t worth her salt. I went to the branch to ask for the letter and something to show I was a beneficiary. She was very rude and said to speak to someone else. I asked for her boss and she said she is the CEO. She said she didn’t have to tell me anything. I expressed concern that I was forced to take her at her word as my father left no information about this account. She told me to sit and she would get to me when she could. She gave me a two sentence letter she claimed was sent to my attorney, the check for my half, a copy of the tax info, and flashed the application for membership showing myself and my sister as beneficiaries. She was rude and raised her voice.