64 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Rick A
5 stars08/12/2024
******* was very polite & well aquainted with the inverter I purchased and it's manual. He was very patient & was able to answer all my questions. He deserves 10 star review.Review from Maitland H
5 stars07/03/2024
After seeing a family member using the GSX1500i, I decided to purchase one for myself. The unit runs perfect, is super quiet, and has the perfect amount of power for what i need while camping. Its very compact and light. The build quality is very good for a unit in this price range! I did have an issue and the carb float drain s**** was lost during transportation. I reached out to A-iPower and they are shipping out a new drain s**** at no charge, no questions asked! Now that's customer service!.Review from Damien S
5 stars06/27/2024
**************** (*******) was awesome! Working on the carb to clean the jets on my buddys SUA2300, and the o-ring for the float bowl tore. ******* is sending me a new one without charge.I wish all companies operated like this!Thanks a-ipower!Review from Gary T
5 stars06/27/2024
I received a generator that has a problem,I called ****** ,he ask what the problem was, and told me what to do and how to do it , I received another generator before I returned the first one, WOW , thats how business is done, I will tell all my friends and family about this company thank you so much, *********************.Review from Anthony B
5 stars06/23/2024
I purchased an A-iPower 4300W generator from Amazon just under a year ago. The purchase was to use it with my camper at various RV sites throughout the state. On a few occasions, it would leak fuel for no apparent reason. I contacted A-iPower customer service and initially spoke to ***************************. He took my information and soon determined that since the generator was still under warranty, replacing it was the best option. I certainly appreciated his professionalism and ability to remedy the problem right away. On a follow-up call, ******* was just as helpful and professional with updating me on the status of shipping. I am very pleased with what they both did.Review from Rick M
5 stars06/18/2024
I bought an A-iPower washer through a discount store 3 years ago. The pump went out and I wasn't sure what to do. I found their service center number and within minutes of starting the call, they were sending me information to replace the part at no cost to me! I was astonished and so pleased with the support through the process. 100 out of 100 stars for them!Thank you!Review from Michel V
5 stars06/18/2024
Bought on sale at costco.for 699$For the price cant beat it along with a 3year warranty.****** tried the propane yet, but pretty awesome feature that i will probably use in the fall months the keep the generator running all night.Not as quiet as i expected, but heard worst.I have 50 of cord to put the generator away from camper.Great Customer service!So far i would recommendReview from Dave R
5 stars06/17/2024
I purchased an Sau 2300i about five years ago. It has always been a good running machine. It has always started easily. I just recently took it on a trip to the Rockies. That was when I had a problem with misfiring and no output. Come to find out that I needed a high altitude kit. Talked to the service department and they will be sending me a kit for free. Just pay shipping. They stand behind their products even after years of ownership.Review from John B
5 stars06/05/2024
I purchased the duel fuel generator and it works great. I havent tried it on gasoline just propane from my travel trailer. While I was preparing the unit for first time use I noticed a rubber grommet that help hold on the maintenance panel was missing. I contacted the manufacturer and they sent me a replacement right away. Excellent customer service. Highly recommend them.Review from Tom M
5 stars06/04/2024
Purchased a SUA7600iED through Amazon warehouse. Being a warehouse deal it was a teyurn purchase. Though no fault of A-ipower it had some issues. Where this company stands out. Got the generator going and even though didn't purchase directly through them they went above and beyond getting me customer service. Generator is running strong. Ran a camper for a week at ********* and several other camping trips. Every commented how quiet it was for a 7600.This company has my business.
Customer Review Rating
Average of 64 Customer Reviews
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