Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Rotolo Chevrolet, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Rotolo Chevrolet, Inc.

      16666 S Highland Ave Fontana, CA 92336-1213

    • Rotolo Chevrolet, Inc.

      PO Box 457 Fontana, CA 92334-0457

    Business ProfileforRotolo Chevrolet, Inc.

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.17/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Rotolo Chevrolet, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Rotolo Chevrolet, Inc.

        16666 S Highland Ave Fontana, CA 92336-1213

      • Rotolo Chevrolet, Inc.

        PO Box 457 Fontana, CA 92334-0457

      Location of This Business
      16666 S Highland Ave, Fontana, CA 92336-1213
      Years in Business:
      54
      Business Started:
      1/1/1970
      Business Started Locally:
      1/1/1970
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 00066 for this business, issued by DMV - Motor Carrier Services

      These agencies may include:

      DMV - Motor Carrier Services

      2415 1st Ave

      Sacramento CA 95818

      (800) 777-0133

      http://www.dmv.ca.gov

      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/17/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I took my brand-new GMC Sierra *** to Rotolo Chevrolet in *******, ********** for a 15,000-mile service in mid-December before a planned road trip home for the Holidays. They drained the oil, but they didn't put oil back in. Blew the motor. Then they refused to refund the 15,000-mile service after they negligently forgot to put oil back in the motor.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mark H

      2 stars

      06/15/2024

      They're getting two stars from me rather than one because they were okay the first time I went there, although the service manager I got didn't check when the brake light was on. I had to find that out for myself; it was low on brake fluid. I called a month later for something and was told that that *** didn't work for them anymore. Of course, the reason I went there had nothing to do with the brakes but it wouldn't have taken this guy very long to check the reason for the brake light being on and do to correct the problem what I had to do for myself. Otherwise, everything was fine. Well, today I brought my van to them because the brakes were grinding only to be told that they wouldn't work on it because it the interior of the cab, which was only a little dirty, was unsanitary. I expected more professional behavior from these people. And didn't get it.

      Local BBB

      BBB Serving Central California & Inland Empire Counties

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.