Business ProfileforOakley Inc

One of the worst retail businesses that I can imagine. Placed an order for a sunglass on their website and the product was not shipped but my card was charged. Chatted with the customer service who apologized and said she is escalating the issue, and it will be shipped soon. 2 days later I get an email from Oakley saying it was their issue in the warehouse and my order is cancelled and I should place a new order. I followed as recommended and placed another order for the same product on their website. Guess what? Have the same situation. Did not arrive on the promised date. Called customer service and they apologized but the next day I got an email from a different rep saying the order is cancelled due to their issues in the warehouse. On two separate occasions they did the same thing to me for no fault of mine. This is just unethical business practices by a premium brand that charges you an arm and a leg for a piece of plastic! Definitely not doing any more business with Oakley. Here is the latest email that I got:I apologize for the trouble you have experienced. Upon further review, we show order H003XXXXXXXX was cancelled by the warehouse due to a system error. Our systems did not update correctly when the order was cancelled. I have sent your order over to the appropriate team to have the cancellation finalized. Once the cancellation is finalized any credit or debit card authorization hold currently being held on your account will naturally expire.Again, thank you for contacting Oakley. Have a great day!Best Regards,XXXXXXX OAKLEY, INC.WWW.OAKLEY.COM