ComplaintsforWoody's Auto Repair-Nico Woody, Owner
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Complaint Details
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Initial Complaint
11/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Within the first six (6) months after purchasing the vehicle I encountered a problem and have encountered that same problem several other times. I was never told or directed towards the turbo as the issue needing repair, so I naturally repaired the issue that was stated by their employee. The car sat at Hubbards for the last two months and they kept stating that the turbo was bad. I do owe $500 on a bill forHubbard'sGerman Auto, however, after they fixed my vehicle the second time it had to immediately go back to their shop. After sitting for two (2) months and having the same back-and-forth conversation with no resolve, they told me it was a turbo issue. We all then decided that it would be best to have the original seller of the vehicle, **** **********************, take the vehicle to further investigate. The plan was for Mr. ********************** to repair thevehicle, however, it has now been sitting at his auto shop for three weeks. In recent conversations, Ive been told "It needs to have a turbo put on and its gonna be about $3000". At this point, I've paid over $1,500 in rental vehicles and payingon a monthly car note for a vehicle I cannot use. I am a 62-year-old disabled woman, who cares for my 11-year-old granddaughter and do not have the financial means for this vehicular back-and-forth.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.