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Complaintsfor10 Year Paint Guy
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Complaint Details
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Initial Complaint
01/19/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Hello,This is my 2nd email , you asked for an invoice or receipt so I am attaching them once again and hoping this works, ***** did also provide a written quote for the additional charges he is trying to collect from me stating this is what needs to be done so my home does not leak. As stated we had rain gutters and ***** stated we would not need them once he redid the house. My home did not leak before the work was done The very first rain Dec 14 I woke up to water in the bedrooms , back porch and living room. I immediately called ***** who advised me just to try and do what I could to protect the areas and he would send someone out. After several phone calls to ***** he showed up on 12/18 with no one to work on the damage . He did advise the rain gutters need to be reinstalled at a cost of $2600.00 to me as one option and or lay concrete around the house at a cost to me of $2675.00.It has rained a couple of days since and I have to leave work (loosing money) to go home and lay down towels . ***** is called every time and all I get is let me see what I can do . No repairs have been done. He just calls to see if I have decided to pay the money for the repairs. We have a 10 year contract stating will guarantee for all water prevention and since the first rain my home has leaked . He offers no other options to do repairs to honor the contract he provided Please see attachments
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.