ComplaintsforPain Medicine Association
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Complaint Details
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Initial Complaint
07/10/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
This business will not send me my medical records requested in writing December 2023. It is July 10, 2024 I have made over 200 attempts to retrieve my FULL MEDICAL RECORD (including ALL paperwork I filled out at intake, assessments, diagnostic tests). This information is NOT included in the patient portal that the company took 5 months to provide me with the correct address for. This business is in breach of CA HIPAA laws requiring a facility to provide medical records within 15 days of written request. The request was made Dec 17, 2023 with 200+ follow *** to clinic AND CHIEF OF COMPLIANCE and I still cannot get a copy of these medical records. Please provide ASAP.
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Contact Information
18035 Brookhurst St Ste 1200
Fountain Valley, CA 92708-6738
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.