ComplaintsforAntech Diagnostics
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Complaint Details
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Initial Complaint
09/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I spoke with *******************************, LVT ( Antech Vetscan IMAGYST ***** and Cytology Product Specialist) on 9/9/22 and she confirmed Antech has in their possession iSTAT SN ******.******************** also confirmed receipt of the purchase order for the iSTAT, and confirmed the iSTAT should be returned to ****************** VTF, as it belongs to us and is NOT a leased machine.However, there have been no further attempts from the Antech to return the ****** nor will they communicate when they will return the iSTAT.Initial Complaint
03/30/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I called Antech and the women I spoke with was very abrupt and said she needed my account number and then she said should could not help me because I was a pet owner!!!. Seriously I paid for xrays for my dog and I am entitled to *********** I see they are owned by VCA who is owned by big business Mars the candy bar company which explains a lot about, not only her rude and uncaring manner, but her refusal to send me copies of what I paid for. These awful places are ruining having pets for me and many other pet owners that I know who want nothing to do with big business owned pet hospitals, labs or imaging. Who could ever imagine a candy bar company running a pet hospital never mind radiology. Horrific and sickening.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.