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ComplaintsforPajaro Valley Veterinary Hospital
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Complaint Details
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Initial Complaint
12/13/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Pajaro Valley Vet has stolen $297.12 from me via a double charge on 08/31/2022. They had a new credit card system and said that the charge may not have gone through on their first try, so I let them run it again. They promised they would reverse one of the charges if there were 2. In trust, I went on my way. I realized they had not reversed the charges several months later and began asking them to follow up. They ignored my calls and emails as well as my husband's. Although my name, *************************, is tied to the account, the main account is under *********************** (my husband's name). They have contacted him a couple of times and said they will get back to us. They continue to ignore us and have not reimbursed me my money. I just want them to do what is ethical and return my funds.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.