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ComplaintsforPatrick A, Golden, MD
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/08/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
On about March 21, I visited Dr. ****** ** ******* ****s clinic to get a stress test conducted. I was helped by the PA. The PA offered a Mobile Cardiac Telemetry while I waited for my stress test appointment in the following week. I didn't go to that office for that specific test (Mobile Cardiac Telemetry), but I accepted under the presumption that it would be covered by my insurance. The Mobile Cardiac Telemetry was rejected by my insurance. I talked to Dr. ******* billing office and they supposed to give me more time to petition my insurance to cover the cost. Dr ******** office sent me to collections and I was forced to pay $650 for the service to prevent damage to my credit. I spoke to my health insurance, they mentioned that Dr. should have checked with the insurance before offering the service. This is protocol, to check with insurance before proceeding with the service. I will like BBB to help me get refunded for a service that I didn't need and that was not covered by my insurance.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.