Business ProfileforCalifornia All Steel Carports, Inc.

Life is busy, so you hope that when you make a sizable purchase on something like a building, with installation included, that everything goes smoothly, but that did not happen. From the time installation started this was a bad experience, and now two years later I am still reminded everytime I walk into this building that these guys had no business installing this building. By day two I realized that something was off with the crew. It seems that they were a newly formed rag tag crew, and turns out (info gathered from them) that they had never intalled a building on their own; even the lead guy on the crew had never installed a building on his own. They did not follow plans which caused the building to fail inspection. Their engineers certified plans with the requested skylights, but the skylights did not meet fire code. The company leaves it to the discretion of the installer whether or not to apply sealant at the base rail/concrete, which on mine they did not, so water literally poured under the walls during rain. There are screws stripped out all over the roofing and trim. And to this day, due to improper installation, the roll up doors jamb every time I use them. I work M-F and took time off to meet building inspectors, but taking extra time off becomes a problem when the building failes inspection. Now that I didn't trust the crew's abilities I needed extra time off to be present while they made corrections, and I also needed extra time off for re inspection. California All Steel's crew only did the bare minimum to pass inspection. I was still left with a terrible water intrusion problem, and doors that have never worked properly. During my year warranty period I repeatedly asked the company to come fix the remaining issues, and that I couldn't take anymore extra time off work to deal with their problems; meaning I needed repairs scheduled on a weekend, but they refused. Requests to escalate my problems were ignored, as were my requests to speak to the owner

Mr. ***** I am sorry that you feel that way about our company but we did try to schedule to send a crew back multiple times we have emails on file were you never made an attempts to take any of our appointment. In regards to all of the sub-contractors that we hire we require a minimum of 6 months experience, WC, GL before we sent any contractors to any of our jobs. In regards to seal the base rail we do not seal our buildings as stated on the order form that you signed when you placed the order and received it an completions. As per our company name the only materials that we use is steel. As per the inspection I showed that it was approved. We never refuse to address any of the issues you informed us you were the one that refuse and did not accepted any of the appointments that we emailed you. I believe that if your carport has any many issues as you say I would have thought you made some time to allow us to go back to your location. We have closed your file as completed after multiple attempts even after the warranty was expired. Thanks