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ComplaintsforAccess Capital Services, Inc.
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Complaint Details
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Initial Complaint
09/28/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have sent multiple certified mail letters asking for validation and the method of how they validated multiple fraudulent and questionable items on my credit report and have not received back anything in over 35 days for these accounts that are clearly inaccurate and fraudulent accounts. This creditor is disregarding the law and taking advantage of me and this has caused a big stress on my life. My most recent certified letter I sent was 08/06/2021. I have added the letter and the FTC I sent to them. I DEMAND that all the items are deleted and if action is not taken I will sue in small claims court in my city and the company will have to come and represent themselves.Business response
09/29/2021
This account was assigned to Access Capital Services on 2-16-2021 by International Education Corporation. This is a student loan from 2019. We have sent letters and left several messages for a return call. We have had no contact with this consumer. We have never received any certified mail request for validation on this account. All the account info was received from the school and this info was sent to the consumer at the email address listed on the complaint today. We have verified the Social Security # and date of birth with the college. Due to this account being from 2019, it will remain on the credit report until 11/2026.Thank you
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.