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Find a Location

Compassionate Care Home Health Agency, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.

    Business ProfileforCompassionate Care Home Health Agency, LLC

    Home Health Care
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 9/14/2018

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Our agency provides skilled home healthcare services, including nursing and therapy, to individuals who have a difficult time leaving home due to their medical condition

    Business Details

    This is a multi-location business.

    Find a Location

    Compassionate Care Home Health Agency, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      7545 N Del Mar Ave Ste 103, Fresno, CA 93711-6872
      BBB File Opened:
      5/24/2011
      Years in Business:
      21
      Business Started:
      2/17/2003
      Business Incorporated:
      2/17/2005
      Accredited Since:
      9/14/2018
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 95039792 for this business, issued by Board of Registered Nurses. The expiration date of this license is 4/30/2026.

      These agencies may include:

      Board of Registered Nurses

      1747 N Market Blvd STE 150

      Sacramento CA 95834

      (916) 322-3350

      http://www.rn.ca.gov

      BBB records show a license number of 19850 for this business, issued by Speech-Language Pathology & Audiology & Hearing Aid Dispensers Board. The expiration date of this license is 6/30/2026.

      These agencies may include:

      Speech-Language Pathology & Audiology & Hearing Aid Dispensers Board

      2005 Evergreen St, Ste. 2100

      Sacramento CA 95815

      (916) 263-2666

      Fax: (916) 2632668

      https://www.speechandhearing.ca.gov/

      BBB records show a license number of 25753 for this business, issued by Physical Therapy Examining Committee. The expiration date of this license is 7/31/2024.

      These agencies may include:

      Physical Therapy Examining Committee

      1418 Howe Ave Ste 16

      Sacramento CA 95825

      (916) 561-8200

      http://www.ptb.ca.gov

      BBB records show a license number of 040000541 for this business, issued by California Department of Public Health. The expiration date of this license is 2/15/2025.

      These agencies may include:

      California Department of Public Health

      PO Box 997377

      Sacramento CA 95899

      (916) 558-1784

      http://www.cdph.ca.gov

      BBB records show a license number of 040000541 for this business, issued by Kern County-Department of Human Services

      These agencies may include:

      Kern County-Department of Human Services

      100 East California Avenue

      Bakersfield CA 93307

      (661) 631-6000

      http://www.co.kern.ca.us/dhs/

      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Shawn Kaleka, CEO
      • Mrs. Deborah Favila, Primary Contact
      Contact Information

      Principal

      • Mr. Shawn Kaleka, CEO

      Customer Contact

      • Mrs. Deborah Favila, Primary Contact
      Additional Contact Information

      Email Addresses

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Leslie S

      1 star

      05/17/2024

      This Company was contracted through the VA to send a Nurse to my home to change his catheter bandages weekly, and to check his vitals and help us to keep him healthy and out of the hospital. She did not change them for 3 weeks in a row, causing my husband a fungal and bacterial infection. He also got pneumonia and became bedridden during this time. Since my husband is a Stage 4 Cancer patient this could have cost his life. By the time she changed his bandages he was already septic and had to spend 10 days in the hospital. The company called me and asked me what it would take to settle out of court, then proceeded to call me an extortionist and threatened to *** me for slander and libel if I should start to tell my story in public with their name attached. They said that Because my husband was already immunocompromised, and since he had been in and out of the hospital with blockages in his catheters inside that had to be cleared, that her neglect could have had negligible effect on him getting an infection. He has spent 4 years fighting cancer and the only time he has spent in the hospital prior to this was for his surgeries, and to clear blockages to his tubes inside. When she stopped changing his bandages she also stopped documenting in the booklet that she had been documenting care in. Compassionate Care Home Health Agency sent a nurse into my home that was negligent in her care of my husband, asked me to put a price on the trauma we all suffered watching him go from ambulatory and healing to bedridden and dying, then threatened to *** us for extortion without us ever having filed a lawsuit.

      Local BBB

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