Business ProfileforJacuzzi Premium Spas of Fresno

We ordered a spa from ********************************* (owner) at Premium Spas last August. The order included a credit of $6,500 for a one-year-old spa in our possession. **************** employees picked up our spa in, we believe it was early September. We were told we needed $19,000 down to proceed with the making of the swim ******** were told 6-8 weeks for the spa to be made and delivered. Since then, we have been told many things via text and telephone calls. We were told the spa was done, but waiting for a truck to deliver. We were told the spa was ready but the spa covers were on back order. We were told they were waiting for a part from *****?? (that info actually came from ******* at Hydropool Spas in via telephone) That info did not make sense at all. We decided to visit Premium Spas in person and found that, according to the new spa repair business in the building, ******* had "retired" and they had no communication with her except with the lease of the building that they had secured. We called Hyropool Swim Spas in ****** this morning and they said they were waiting for payment from Premium Spas. We have ******* at Hydropool looking into our order to see what payment is needed. We are hoping it is just the balance due at delivery. We know there is a balance to be paid of $6,508.08, but considering that ******* just disappeared with no help or explanation, we have no idea what is next to happen. What we do know is that we have given Premium Spas $19,000 to order the swim spa and she has taken our personal spa as well. We have no swim ******* have the signed contract, and described texts/communication from Bavette.