ComplaintsforAAA Fresno West Herndon Ave Branch
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Complaint Details
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Initial Complaint
03/20/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
AAA promised me a $200 rebate reward they only partially gave me $100 4 days ago This is breach of promise’ fraud ‘false advertisement to get my business, they gave me a virtual visa where you can’t talk to anyone but robots, and now the agent that help me with this insurance won’t even answer my calls.I talk to ******** ‘***** ‘and *****, the manager, now everybody’s ignoring me . this is a clear case of fraud. I want my other hundred dollars immediately or refund of my $976 and I can go somewhere else for my insurance for my home and my cars .My membership number is 4*********843116. I retain his policy with them January 30, 2023. The virtual visa was promise to me 7 to 10 days ‘ then in 2 to 4 weeks and that didn’t happen ‘and it’s going on three months now.Business response
03/30/2023
Hello,We have ordered a check in the amount of $100.00 which she should receive within the next 10-15 business days.Sincerely,--******* ***Member RelationsCustomer response
03/30/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID 19****18, and find that this resolution is satisfactory to me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.