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ComplaintsforBusy Beaver Tree Service
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Complaint Details
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Initial Complaint
05/17/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
On April 9, 2022 **** ******* came to install a side gate on my house. I had to leave for an event and he wasn’t done I paid him $850 in cash and left. When I came home I saw that he had not measured and decided to change the second half of the fence (so it didn’t match the other half). He didn’t call me or text me to tell me there was a problem. Furthermore he didn’t tell me when he came to give me a quote or that morning he came to actually put up the fence that there was a light in the way of making the fence uniform and as I asked.paid for. When I got home I texted him and he said I’d have to pay someone to move the light and pay him to replace the wood he had cut WITHOUT asking my permission. In a need to fix the poor work I said fine. I paid a handyman $300 to move the light and paid **** $40 more dollars to buy more wood that be messed up on. On April 23 2022 **** came back to fox the uniformity of the fence. When **** left I realized that the gate DID NOT open!!!!!!!!!! I had to hire a new fence guy to come out and fix the whole fence so it would open!!!! I am asking for $450 back. This was the worst workmanship I have ever seen.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.