ComplaintsforValley Liquidators
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Complaint Details
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Initial Complaint
05/11/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
STAY AWAY FROM THIS PLACE AND DO NOT TRUST *****. ***** stole $800 from me. I placed a liquidation order over 6 weeks ago and ***** failed to provide it and on top of that inconvenience he has still not refunded all of my money. I have waited patiently and have been very understanding and now he will not even respond. Very untrustworthy and unprofessional. I do not recommend working with him at all. I never leave bad reviews but felt that people should beware of this. Sadly it looks like I will have to take further action.Initial Complaint
05/16/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I got aquinted with Valley liquidators LLC at an online auction hibid.com..they had listed Airpod Pro *** 2 ,the picture had apple logo on it and I believed them to be genuine ,I bid on that said auction and won two Airpod pro 2nd *** ,my card was not on file for it was not required to register for their auction.They emailed me an invoice attached ,I then replied and asked how to pay ..I was given a number to call and I called and offered my card ,I clearly asked the person on the other line if these were genuine apple products and he said yes..he then told me that he actually had three more and can ship me a total of 5 for 500$ ,I agreed because it seemed like a good deal.The items were shipped and looked genuine Now to the main part ,they again called me and said they have 100pcs ,that they can give for 50$ each ,remember at this point I did not know them to be fake ,so I asked them for an invoice which they sent ..I asked to wire the money which I did ..I was given a tracking number and I waited.Finally the ***** guy showed up at my door ,I accept the package.Upon opening the items they were not anything apple ,pics attached.I frantically Called *************************** and when he finally picked the call ,he laughed and said the items are shipped like that for security reasons and told me to open it ,I did and he even told me to verify the serial ..shockingly the serial number verified in apple.com...but the look and feel of the item was wanting ,so I went to apple store and purchased a genuine Airpod pro 2 2nd gen ..and upon comparison I determined that they were fake.I immediately contacted ************ and filed report ,I filed a report with my bank ,the app I used for wire transfer (wise) and filed an *** report, all attached.I contacted ************* and I immediately shipped back the 1 box of 100pcs fake airpods .He then acknowledged receipt via whatsapp and promised to refund my money on 5/8/2023.He has since refused to pick my calls.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.