ComplaintsforTower Smoke
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Complaint Details
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Initial Complaint
01/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On 01/15/2023 I went to the smoke shop ands asked them to deposit $50.00, But when i got home and logged into my account They only loaded $10.00.Business response
02/01/2023
Hi this ***** from tower smoke shop thank you for reaching out on the phone on this matterI can assure you that our business does not affiliate in any illegal business from what was mentioned the customer who filed the complaint is a drug addictWho came to the shop and bought from us a glass oil burner and they paid us with a $50 bill and we gave her change back. She left the shop and came back after 15 minutes saying that the glass broke on her and she requested a refund and we told her that all sales are final we have a sign that states that clearly then she started arguingWith one of the employees saying that he sold her a cracked pipe even though she checked the pipe before she left the shop
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.