Business ProfileforCity Plumbing

I am very dissatisfied with City Plumbing. First, the issue was the backyard was not draining well. We called out to have the lines cleared by hydro-jet. There are 2 main lines going to the street. They came out and attempted to do so but failed to make much headway on the first line. ****** claimed that the roots had infiltrated the pipes and quoted $2500 to replace the pipe section, then finish the hydrojet. Well, they dug up that portion that ****** had determined and replaced the pipe. The part dug up didnt appear to be much damaged. When they came back to finish the hydro-jet, it was still clogged and they couldnt make much headway. ****** determined that there was further blockage that needed to be dug up and replaced. He initially said that he would take care of the problem as he had promised for the price he quoted to fix it. Then, when they tried to hydrojet the 2nd line (they didnt even check it out the first time they came in), they also had difficulty getting through. At this point, ****** decided that this project was too much trouble, and said that he was not working on this anymore. While he reneged on the contract, he still demanded payment for no result, even charging for the hydro-jet that they werent even able to do. I did agree to pay for the partial work done for $1750. Then, during the payment, **** took the verbal authorization over the phone with my credit card information. I clearly authorized for $1750 because I checked the invoice. When I later checked my credit card charges, I saw that they charged $1802.50 instead! At no point during the conversations with ****** and **** did they mention extra charges for credit card payments. This is against the law. Even when I reached out to ****, in the end, they refused to refund me $52.50 which they failed to disclose. They are very unprofessional and they do not care. I am now moving on to filing legal complaints.