Business ProfileforJ. D. Home Rentals

We moved into our home in September of 2023 and have not had a working ** unit since. It ended up getting cold and we turned the heater on for the first time and smoke came out of the vents which made them have to come out and address the issue with the heater. At that time whoever came out refilled the coolant for the ** due to seeing that it was low. Then in May some things happened that required the fire department and one to come out and turn off the electricity meter and this resulted in our unit being red tagged. Before this happened we had complained about our ** still not working. Our red tag was removed as of Friday August 9th and we were able to return back home. They set up an appointment for maintanence to come and look at the ** unit and fix any problems or so I thought. The guy that came only refilled the ** with coolant again he didnt even look for or fix any actual problems. He stated that we could let it run and cool down the apartment and if it didnt cool down the apartment that the rental office would have to decide to fix it or replace it. This to me is crazy because thats what he was there for. Today Tuesday August 13th I called the office and informed them that our ** unit is still not working it is not cooling down our apartment at all it got up to 87 degrees and the only reason why its that low is because I had a window ** running that I had to purchase due to having children and it was way to hot. They told me they couldnt have another person or maintenance person some out until Thursday to me this ridiculous because this is well over 72 hours and how is it our fault to have to wait this long in a hot apartment.