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Security Public Storage has 1 locations, listed below.

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    Business ProfileforSecurity Public Storage

    Storage

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4420 N Blackstone Ave, Fresno, CA 93726
    BBB File Opened:
    6/5/2023
    Business Management
    • Mx. customer service, Manager of Client Services
    Contact Information

    Principal

    • Mx. customer service, Manager of Client Services

    Customer Contact

    • Mx. customer service, Manager of Client Services

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/05/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I rented a storage space from Security Public Storage August 2021On 01/03/2023 I came to pay the storage rent. Also- I dropped some items that were left over from a New Years Eve party I hosted. Among the items were 2- large bottles of alcohol. 1- ***************************** and 1- bottle of Amsterdam Vodka. The bottles remained as originally purchased;sealed by the manufacturer. I received phone msg from *** to come get key from office they had to break off my lock to enter my unit and check for rodents. I got the key and went to pick up the bottles of alcohol. The bottles were gone. I was startled a little confused. One of the *** workers came and explained that when they entered to check for rodents and found the bottles of liquor. They had to remove them and pour them out. The *** worker recorded them entering my storage. They recorded themselves taking the bottles out of my unit. I asked them to show the recording of them pouring out the liquor. They appeared as if they know how phoney their story. I was furious and feeling very ripped off! I purchased services from *** and they violated the contract they made. I wasn't serving drinks in my storage. Alcohol is not a perishable food item. It will evaporate like most luguid. Alcohol is flamble and I imagine if you hold a torch to a bottle of Tequila it might explode. If terrorists bomb *** the bottles will probably combust. I don't believe the *** workers' weak story. They could have called or sent me a message to remove the bottles of liquor. Overall, I feel like I paid the Security Public Storage employees to perpetrate a theft on me. It is wrong to do that to people. Like they set me up to take my stuff. I want them to replace what they stole from me. Or pay me for the value of what they took. They are not very well trained
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    Customer Reviews

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