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Complaint Details
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Initial Complaint
12/09/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On December 8th, 2022 this company was hired to remove a tree in the front on my fathers house. They never notified my dad to move my truck resulting in scratches on my vehicle. I reached out to have a civil conversation and tried to reach some sort of compensation from him due to him and his workers being negligent of my vehicle and the public safety. The man ***** I talked to told me life’s a bitch don’t make it bitchier and told me he won’t be paying for a paint job when I never said anything about a pain job. Him as well as the employee were super u professional. As a member of the armed services I was not able to be on site to move my truck.Business response
12/13/2022
I NOITY THE RENTERS 2 DAYS PRER TO REMOVE THE VEHICE BEFORE WE START THE JOB . WHEN WE ARRIVE TO THE JOB SITE ALL THE CARS WERE MOVED ACPECT OF BLUE CHEVY TRUCK AND WE COVER THE ROPE EVERTHIING DOWN TO PREVENT A DAMGE . THE VEHICE ALL READY SOME PAINT DAMAGE AND SCARPER BE STARTING THE JOB . I TALK THE ONWHER OF THE VEHILCE THAT YOU WERE NOT RESPOBLE OF THE DAMGES NOR PAYING FOR A NEW PAINT . AND SHE INSCENET OR TAKING YOU TO SMALL CLAMIS AND I AGREE WITH THE CLIENT TO AHEAD MAKE THE REPORT .
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.