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ComplaintsforIndo Fab Solutions, Inc.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/23/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unresolved
Ordered a $600 custom fabricated cart from ******* solution, they never delivered this product. We reached out after consolidating our accounts and ******* said he would deliver the cart personally if not he would ship it. However weeks go pass by, calls go unanswered and emails not returned. Feels like they are lying about their intention to fulfill our prepaid order.Business response
02/20/2024
Due to long period of long period of no contact from consumer, the product was placed into storage. We are taking care of orders in the order that they are received, we will get it out to the consumer as soon as we receive shipping.Customer response
03/15/2024
I ordered a custom cart from this vendor. They never fulfilled the order never issued a refund. We reached out and no responses. Filed a complaint, they responded to the complaint saying they will ship but its been months and theres no intention of shipping to us. I want a refund. This company is irresponsible and possibly acting maliciously towards customers.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.