Business ProfileforNight Star Towing

It being 7:10 pm 06/04/2024 at night at ***********************************************************, a tow truck from the company Night Star Towing took my car for parking in a fire lane. What makes me angry is that the rule indicates that if I, as the owner, see that They are taking my car and the tow truck is still on private property. I have the option to get my car back and pay a small portion of money, which I read was a fee for uncoupling, so first the driver did not properly hook the car to the tow truck, creating risk for my car and for the community, second, although obviously the man saw or heard me and I yelled at him to get out of the way, he simply ignored me and continued on his way until he entered a main road moving at more than 10 miles per hour, which is exceeding the limit allowed on the property and thirdly when I reached it to tell me where I could recover my car, since I ran after the tow truck for half a mile or more, the driver behaved really aggressively, he entered my car to recover some of my personal belongings that the rule indicates that they cannot prevent me and I called someone who in a very aggressive and threatening manner told me that they were going to charge me the maximum they could charge and that if I wanted to do "cool" things they were more cool than me, which I clearly interpreted from her voice and her posture as an intention of aggression. That's how the events happened, and to finish the call to ask about my car, the woman who answered simply told me to call later without giving me any information. I greatly appreciate your help