ComplaintsforPristine Asset Group
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Complaint Details
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Initial Complaint
03/13/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
02/28/2024 I got a call from a *************** stating I owe for a credit card from ************** I do not recall having anything with this bank other than my Torrid credit card so when he mentioned it I was like okay bet lets set up a payment plan to get it out the way. I made the first payment of $50 and it was supposed to be $100 after until July. But, today I receive a summons in the mail for the Torrid Card so I immediately jumped on the phone and called ******************* back and boy why did I do that he was so disrespectful. I told him I got summons today for the same card and he stated he don't know what I am talking about and that he never told me it was for my Torrid card and all this other stuff so now I am asking questions and he is getting heated. I asked for the phone number to the people that is sueing me and he told me to look it up cause he don't have it the number, I asked who can I speck to about fraudulent charges being made and he stated as well that I need to look it up all while yelling. He told me me doesn't have time for me and stated he is going to cancel out my payment plan and summons me to court and proceeded to hang up on me. after all that I have encountered with ********** I am for sure I have been scammed.Initial Complaint
08/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hello, I received a call from My Mother saying a debt collector was going to *** me, if I didnt call them immediately. I called the number back, Representative told me to set up a payment plan immediately, or my check would be garnished. Said I owed Check n go. I remembered someone from here called me in 2018. I ignored it. I also remembered I had a settlement check years ago from a PayDay loan group lawsuit. I dont remember if it was Check n go. The last time I can recall using check n go was in the early years of ****. I made one payment over the phone. And one is due today. I do not think I owe them. There is no proof of me owing them.Initial Complaint
05/30/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Pristine Asset Group left me a voicemail earlier today (05/30/23) threatening a summons to court for an unpaid debt. I returned call and was told that an old account from CitiBank was now in collections with Pristine. I stated that I had paid this debt in full a year ago, with a different collection agency. I then forwarded "paid in full" letter to Pristine and asked for confirmation of receipt and that the debt has in fact been satisfied. No response from Pristine.
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.