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Find a Location

Daisy Custom has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforDaisy Custom

    Carpet and Rugs

    Current Alerts For This Business

    Advertising Review:
    On November 29, 2022, BBB Serving Los Angeles and Silicon Valley requested that the business substantiate, modify, or discontinue claims on the company's website, https://daisycustom.com. The company advertises, "Certified Eco Inks
    Daisy Custom product printed with UL Certified GREENGUARD GOLD Ink is a perfect choice when you have children or elderly in the house because of minimum chemical emissions."

    The business also advertises the following "Made in USA" claims:
    - "Proudly Made in USA"
    - "Made in Usa
    Printed and shipped from the USA with optimize time delivery. 93% DaisyCustom orders are arrived within 5-8 business days."
    - "Made in the USA"

    BBB challenged these claims based on the following BBB Codes of Advertising:
    1. Basic Principles of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
    36. Environmental Benefit Claims - https://www.bbb.org/code-of-advertising#Environmental_Benefit_Claim
    37. "Made in USA" Claims - https://www.bbb.org/code-of-advertising#Made_In_USA_Claims

    As of December 22, 2022, the business has failed to respond to our request for substantiation, modification, or discontinuation of the advertised claims.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    17224 S Figueroa St, Gardena, CA 90248-3023
    BBB File Opened:
    3/7/2022

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/30/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I purchased a *** and moon ****** blanket from *************** on December 11, 2022. It was delivered to my house on December 20, 2022. The blanket looks nothing like the advertised picture and description on the website. The product was made very below standard with several imperfections. I strongly feel this business is providing false and misleading advertising to customers. I feel this is a fraudulent and scam business. They advertise a quality product at a high price and ship a cheap terribly made product to the customer. I have made several attempts to contact the business for a refund via the email they provide. They do not provide a contact telephone number or any other contact information. They have not responded to any of my emails to resolve the issue. Purchase information: Order #: XXXXXX ********************************** Blanket 50"x 60" Total cost ******

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Vernette G

    1 star

    07/10/2023

    I ordered a blanket for a Mother's Day gift it did not arrive on time and before I got the product I told them not to ship. The product was shipped and I returned to the address they have on their website for the warehouse. I told my bank to stop payment and the company came back saying the refund was refused because I was shipped the product. On their website they show their manufacture out of ******* and come visit their shop there. I called them out on that and they told me no all products are US made. I call that lying to a customer. So now I have no product and they have my money. Definitely not a company that is based on good customer service.

    Local BBB

    BBB of Los Angeles & Silicon Valley

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