Business ProfileforPosh Peanut

I bought my husband and 2 children matching outfits during the company's annual sale and took advantage of the discount. The items were not shipped right away, and suddenly I got an email from PayPal stating that one of the items in the order was refunded. Posh Peanut did not offer any explanation. I went onto their website to see what I could do on my end, and the annual sale was over. I could not get similar pricing for a similar item at that time, because it was too late. I put in a new order for a different pattern, hoping that Posh Peanut would honor the discount and I could return the items that were part of the original pattern/order. Not only is Posh Peanut not honoring the discount, they are not allowing me to return most of the items from either order. They fully admitted fault that the item they did not send/refunded was oversold, but would not help out any further. Any item that I want to return that they will accept, is subject to a $10 return fee, which they refuse to waive. I had to wait multiple days between responses from their team, and was often not acknowledged or answers unless I sent more emails. I am out quite a bit of money at this point, and have told them explicitly what I expected as good business practices. I also told them I would be returning BOTH ORDERS and contacting the BBB if they would not honor the sales price and/or allow me to return the entire first order. Their response was a "no" and I am incredibly frusted and stuck with clothing that I can't use because it was part of an overall matching set gift. I want them to give me a return label for both orders #************* and #*************. I would have kept the second order had they practiced good business and honored the annual sale, and allowed me to return the first order, but their customer service has been so awful that I will not be buying from them again.