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Find a Location

Lavelier has 1 locations, listed below.

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    • Lavelier

      100 W Broadway Unit R001 Glendale, CA 91210-1202

    Business ProfileforLavelier

    Beauty

    Current Alerts For This Business

    Out of Business:
    RETURNED Mail.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    20 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    100 W Broadway Unit R001, Glendale, CA 91210-1202
    BBB File Opened:
    11/28/2018
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    20 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/05/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I purchased product from this store on October 3,2023 and purchased $326 worth of facial creams. When I purchased them I specifically asked the person who sold them to me at the store what happens if I have a bad reaction to this as I know my skin is sensitive and she said to just take them back and Id get my money back. A week later after using the products my face reacted so badly it felt like I was on fire. I went back and they said they did not give refunds when I was specifically told I could take this back. I have reached out the a customer service rep that was listed on the website and she said they cannot do anything about store purchases. Im trying to get this corrected by them because they gave me false information which influenced me to try the product out. Now I am unable to use them due to the reaction they caused
    Read More

    Customer Reviews

    11 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Marie G

    1 star

    02/28/2024

    Id give Lavalier zero stars if I could. They are nothing but **************** that prey on women. Not to mention their sales tactics are pushy as heck. I was too kind, in a good mood that day, and definitely shouldve listened to my intuition. Shame on me. But shame on them more for being manipulative, pushy, blatant liars. He said with direct eye contact, to my face, If you dont like the eye cream, you can rerun it for 100% refund. I repeated it back to him. So if I dont like it, I can return it? Yes, yes, 100%.he said. So like an idiot, I bought the cream and a promise of a red light facial. And immediacy after I pay, on the receipt it says NO REFUNDS! EXCHANGE ONLY TO SAME PLACE OF PURCHASE IN 14 DAYS.I fought them to my credit card company. I unfortunately lost, (but it was chase **** another company I already have little stars for, but I digress). Anyhow- ******** sent a copy of the receipt w my signature to my credit card company saying I knew what I was signing. Absolute trickery. They do not show you what you are signing. They only hand you a little 2x3 electronic pad to sign.I tried explaining that I signed the little electronic pad BEFORE I got the receipt saying that I cant return, that the sales mantold me I could return it, & that was the only reason I agreed to buy it. But to no avail. Anyhow- I lost $150 to those ruthless scammers, and learned to embrace my eye wrinkles. (The better to see through your lies with my dear.)They will say anything they can to make a sale. Its pretty awful. So Ignore those pushy little silver tounged minions as you briskly walk past those kioksks at the mall ladies. Its a pretty disgusting way to do business. No cream will fix their kind of ugly. When you think of Lavelier, think ***** when she gives her voice to ******. Poor unfortunate soulsThis one wanting to look younger, this one wanting to look softer, do I scam them? yessss indeeeed.

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