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Find a Location

California Credit Union has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • California Credit Union

      701 N Brand Blvd Glendale, CA 91203-1295

    • California Credit Union

      PO Box 29100 Glendale, CA 91209-9100

    Business ProfileforCalifornia Credit Union

    Credit Union
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    California Credit Union has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • California Credit Union

        701 N Brand Blvd Glendale, CA 91203-1295

      • California Credit Union

        PO Box 29100 Glendale, CA 91209-9100

      Location of This Business
      701 N Brand Blvd, Glendale, CA 91203-1295
      Years in Business:
      91
      Business Started:
      7/10/1933
      Business Incorporated:
      7/10/1933
      Type of Entity:
      Corporation
      Business Management
      • Robert O'Grady
      Contact Information

      Principal

      • Robert O'Grady
      Additional Contact Information

      Fax Numbers

      • (818) 291-5443
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mel F.

      1 star

      03/07/2024

      I have worked with several credit unions for multiple businesses and personal finances; this credit union is worse than any big bank. Among issues:1) Pre-approval of my auto loan until sitting in front of the auto-dealer at the time of purchase. Then after 60 minutes on hold, a representative informs us that the preapproval will not be honored due to a verification issue with a completely separate signature loan that was still processing. I contacted my out-of-state ** and they put through both the auto and signature loans instantly.2) Reversal of a mobile deposit as they felt the "image looked off." Took me 3 days and taking the original check into the branch (with its issuer) to show them it was "real." By this time, the urgency of the mobile deposit was moot and I had to perform financial gymnastics to get everything covered in the interim.3) LAST STRAW: The ** experienced issues with their Zelle wherein all funds were withdrawn from the account, but declined and never sent to the recipients. After 90 minutes on the phone and two management escalations (with a minimum 20 min. on hold, each transfer), I was finally able to get a provisional credit so that as a single woman, I could drive to a bank branch, withdraw the cash in large bills, and move about *********** paying in person. The ** REFUSED to issue any documentation of the bank's issues, rendering me to spend more of my unpaid time talking with bill partners to try and explain the situation and avoid late fees. I was advised by the ** NOT to use any kind of online payments for 3-5 business days (on the first, over a weekend), so I transferred my rent payment another way. The ** then tried to withdraw my mortgage payment and summarily suspended ALL of my online payment processes when they couldn't access the account. I spent another 90 min. on the phone getting back access to my online payment systems.After almost 15 years of loyal membership, including both business and personal accounts, I'm gone.

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