![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforRoncor Group, Inc
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/02/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Roncor Group, Inc. charged off my bank account every month but failed to honor their engagement. A creditor still has me at collection.Initial Complaint
10/05/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I PAID RONCOR, ******** TO SETTLE ME DEBTS. THEY SETTLED NONE OF THEM FOR ME. WHEN I REQUESTED A REFUND, THEY TOLD ME ******* WAS FOR LAWYER FEES, & THAT IT WAS TAKEN OFF THE TOP, BUT THEY HAD ******* IN ESCROW, THAT WOULD BE REFUNDED TO ME. I NEVER RECEIVED ANY MONEY, & HAVE NOT HEARD FROM THEM SINCE.Initial Complaint
04/01/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I'm 2012 I had breast cancer. We got behind on some of our bills. We decided to go with Roncor Group for debt settlement. We gave them $****. Needless to say they didn't settle any of our debts and now 10 years later my wages are being garnished and my credit is shot. Roncor Group really scammed us. Sincerely **************Initial Complaint
12/14/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Every 15th of the month ****** would withdrawal 300 dollars from my account. I continued to get complaints from creditors when communicating with ******. First no one would answer the phone. When they did I would ask to speak to a supervisor which never called me back. With that being said I stopped the withdrawals from my account until I spoke to a supervisor. This has been over 6 months with no response from ******. I had deposited for over 3 and a half years and only 1/3 of my creditors have been cleared. I need to know how to be reinstated my funds that ****** withdrew from my account for the last 3 and a half years. By this time most of my creditors should have been paid off, but last time I talked to ****** which is around 6 months ago only 5 of my 14 creditors have been paid off. Would love some assistance please.Initial Complaint
09/15/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I had debt to repay. It was paid off after 5 years. July 19ththe account was paid in full. August 3rd money was taken from my bank account for 277.00 I notified Roncor Group email was sent saying they will check with accounting and issue a refund. Since August 18th I have not received my refund and this day is September 15th.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 12:00 PM |
Customer Complaints Summary
5 total complaints in the last 3 years.
2 complaints closed in the last 12 months.