Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Glen Oaks Escrow, Inc. has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Glen Oaks Escrow, Inc.

      6100 San Fernando Rd #100 Glendale, CA 91201-2296

      BBB Accredited Business
    • Glen Oaks Escrow, Inc.

      25152 Springfield Ct #295 Valencia, CA 91355-1078

      BBB Accredited Business
    • Glen Oaks Escrow, Inc.

      2033 Gateway Pl #500 San Jose, CA 95110-3712

      BBB Accredited Business
    • Glen Oaks Escrow Inc

      28202 Cabot Rd STE 205 Laguna Niguel, CA 92677-1248

      BBB Accredited Business
    • Glen Oaks Escrow Inc

      760 Garden View Ct Encinitas, CA 92024

      BBB Accredited Business

    Business ProfileforGlen Oaks Escrow, Inc.

    Escrow Services
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/5/1998

    Years in Business: 35

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Glen Oaks Escrow, Inc. has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Glen Oaks Escrow, Inc.

        6100 San Fernando Rd #100 Glendale, CA 91201-2296

        BBB Accredited Business
      • Glen Oaks Escrow, Inc.

        25152 Springfield Ct #295 Valencia, CA 91355-1078

        BBB Accredited Business
      • Glen Oaks Escrow, Inc.

        2033 Gateway Pl #500 San Jose, CA 95110-3712

        BBB Accredited Business
      • Glen Oaks Escrow Inc

        28202 Cabot Rd STE 205 Laguna Niguel, CA 92677-1248

        BBB Accredited Business
      • Glen Oaks Escrow Inc

        760 Garden View Ct Encinitas, CA 92024

        BBB Accredited Business
      Headquarters
      6100 San Fernando Rd #100, Glendale, CA 91201-2296
      Years in Business:
      35
      Business Started:
      9/29/1988
      Business Incorporated:
      9/29/1988
      Accredited Since:
      2/5/1998
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Glen Oaks Escrow
      Business Management
      • Mr. Scott Akerley, CEO
      • Ms. Connie Schirtz, Escrow Auditor
      • Mr. Jeff Russell, President
      Contact Information

      Principal

      • Ms. Connie Schirtz, Escrow Auditor

      Customer Contact

      • Mr. Jeff Russell, President
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/07/2022

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      We are currently with Glen Oaks Escrow of *************. The issue we have had dates to February 2022. We are the buyers of a restaurant. Both Parties signed Escrow as of February 2022 with no further contingencies other than the transfer of the *** license. Once that was completed ********************** was allowed to close. *** was completed and escrow hasn't closed since. We have requested Since March 2022 for escrow to close however the Sellers of the business refused to close escrow without cause. During the process we have evidence of the escrow company's negligence towards the process allowing the sellers to make up their own documents and send from **** Oaks for a docusign without reviews. The escrow company still refuses to close escrow simply because the sellers say no without any reason. We have evidence of negligence and biased performance for the benefit of the seller. We are still waiting for escrow to close and they continue to rely on the seller to allow the closure even though there are not additional contingencies or terms needed to be completed. Escrow has the deposit and all the fees to this date. I will be able to provide supporting documents once I understand the process and get some feedback from the BBB since I am unsure of the process
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Yamileth M

      1 star

      05/08/2023

      Worse escrow company to do business with. They dont care about their clients. Im still dealing with *********************** one of their incompetent escrow officers. She made me lose thousands of dollars on a deal because she refused to wire my money into a bank account I was told by her I needed to open. Since she insists on not making the transfer, I believe the company or her should make the first payment due June 1st.

      Local BBB

      BBB of Los Angeles & Silicon Valley

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.