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ComplaintsforCrossfit Montrose
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/20/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I purchased a pair of leggings from **** ********* on 11/10/21. They arrived at my house on 1/19/22. Unfortunately they did not fit so I emailed them on Jan 26th 2022 about a return/refund. They got back to me on Feb ****** with instructions on how to mail back the leggings for a refund. I shipped them out on Feb 5 and per the delivery confirmation they arrived at their warehouse on Feb 8th. It is now March 20th and I still have not heard anything from the company, nor have I received my refund. I emailed them again on Feb 22nd, March 12th, and March 20th and have not heard a word from them. I also messaged them on their ********* page and did not get a response either. The total cost of my purchase is $71.20. My order number is ******. See attached for tracking info/delivery confirmation. Let me know if you need any additional info, thanks!
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.